This Pet Insurance Company relied on legacy systems and spreadsheets for their internal reporting, and their lack of visibility of data and procedures were causing them lots of headache.

This exercise aimed to map and organise their data strategy, gathering requirements across the business, and helping them prioritise the time and effort of their internal reporting team to best tackle the challenges ahead of them. This blueprint also helped them clean up older unused reports, review assumptions, and redefine metrics that were truly aligned with their business purpose and strategy.